Blog / GMC Dealer

GM Earns Top Loyalty Award for 11th Straight Year

GM Earns Top Loyalty Award for 11th Straight Year

Earning a customer's business once is an accomplishment. Earning their trust so consistently that they return for over a decade is a testament to exceptional quality and commitment. General Motors has once again demonstrated this level of excellence by winning the "Overall Manufacturer Loyalty" award from S&P Global Mobility. This marks the 11th consecutive year that GM has received this prestigious honor, proving that customers who choose a GM brand tend to stay in the family for their next vehicle purchase. This post explores what this award means and how GM continues to build lasting relationships with its drivers.

A Legacy of Customer Trust

The S&P Global Mobility awards are a significant benchmark in the automotive industry. Now in their 30th year, the 2025 awards were determined by analyzing 13.6 million new retail vehicle registrations across the United States. To win for 11 years in a row highlights an incredible level of customer satisfaction and brand allegiance. When drivers repeatedly choose Chevrolet, Buick, GMC, or Cadillac, it sends a clear message. GM isn't just selling cars; it's delivering a reliable and rewarding ownership experience that keeps people coming back.

GM President Mark Reuss noted that this recognition reflects the passion and drive present in every part of the business, from the design and manufacturing teams to the dealership showrooms. It validates the company's efforts to create vehicles that customers not only love to drive but also trust for years to come.

Chevrolet Equinox: A Leader in Loyalty

In addition to the overall manufacturer award, a specific GM model also received top honors. The Chevrolet Equinox won the "Overall Model Loyalty" award for the second year in a row. This means that more Equinox owners choose to buy another Equinox than owners of any other model.

S&P Global Mobility credited the vehicle's recent redesign for a significant four-percentage-point increase in model loyalty. This shows that GM's commitment to innovation and timely updates resonates strongly with consumers. The Equinox also secured the top spot in the "Mainstream Utility" segment, further cementing its position as a favorite among SUV buyers.

How GM Fosters Lasting Loyalty

Winning a loyalty award for over a decade doesn't happen by chance. It is the result of strategic initiatives focused on enhancing every aspect of the customer experience. GM's approach is multi-faceted, ensuring that drivers feel valued from the moment they step into a dealership to every mile they drive.

Key initiatives include:

  • A Portfolio of Choice: GM is committed to providing a diverse lineup of vehicles. By investing in both traditional gasoline-powered cars and a growing portfolio of electric vehicles (EVs), the company ensures there is an option for every driver's needs and preferences.
  • A Trusted Dealer Experience: The relationship between a customer and their local dealership is crucial. GM's network of Chevrolet, Cadillac, GMC, and Buick dealers consistently earns praise for high-quality customer service, building a foundation of trust at the local level.
  • Advancing In-Car Technology: GM continues to be a leader in automotive innovation. Technologies like Super Cruise, the hands-free driving assistance feature, are already enhancing the daily commute for hundreds of thousands of customers. The planned introduction of conversational AI and more advanced autonomous driving features shows a commitment to a safer and more convenient future.
  • Expanding Owner Benefits: Loyalty is strengthened through programs that add value. The GM Rewards program and the GM Rewards Mastercard allow customers to earn points on purchases that can be redeemed for accessories, services, and other exclusive benefits. Furthermore, the expansion of GM Insurance provides a competitive and integrated coverage option for owners.

Experience Award-Winning Vehicles Today at Eagleson Automotive Center

General Motors' continued success in the S&P Global Mobility Loyalty Awards is a powerful indicator of the quality, reliability, and satisfaction you can expect from their vehicles. From the popular Chevrolet Equinox to the full lineup of cars, trucks, and SUVs from Chevrolet, Buick, and GMC, there is an award-winning model ready for you.

To explore these exceptional vehicles for yourself, visit us at Eagleson Automotive Center. Our team is ready to help you discover why so many drivers choose to stay with the GM family with a new GM model or used vehicle. Call us today at (618) 393-2148 to schedule a test drive.

Posted in:

Related Posts

5 GM Vehicles You Can Buy for Under $30,000

5 GM Vehicles You Can Buy for Under $30,000

Buying a new car doesn't have to mean stretching your budget to the limit. General Motors has a strong lineup of vehicles priced under $30,000, and each one brings something different to the table — whether you're after fuel efficiency, tech features, or a touch of luxury. Here's a look at five worth considering. 2026 Chevrolet Trax — Starting at $23,495 The Trax is one of the best values in the subcompact SUV segment. Powered by a turbocharged 1.2-liter engine producing 137 horsepower, it earns 28 mpg city and 32 mpg highway. Higher trims include an 11-inch touchscreen with wireless Apple CarPlay and Android Auto, plus available heated front seats and dual sunroofs. With up to 54.1 cu. ft. of cargo space, it punches well above its price point. 2026 Chevrolet Trailblazer — Starting at $25,095 Step up to the Trailblazer and you gain more power, more flexibility, and available all-wheel drive. The optional 1.3-liter turbocharged engine delivers 155 horsepower and up to 33 mpg on the highway. Every trim comes standard with an 11-inch infotainment display, wireless smartphone connectivity, and the full Chevy Safety Assist suite. An available Bose seven-speaker audio system and panoramic sunroof make the cabin feel well above its price. 2026 Buick Envista — Starting at $26,495 If you want a premium badge without the premium price tag, the Envista delivers. It features a smooth turbocharged engine, an ultrawide 11-inch infotainment display, and refined styling that stands out in the compact crossover crowd. It's a smart pick for anyone who values a quieter, more upscale driving experience on a practical budget. 2026 Buick Encore GX — Starting at $28,390 The Encore GX offers a step up in features and refinement. Two engine options are available — including a 1.3-liter turbo with 155 horsepower and available AWD — and three distinct trims give buyers room to personalize. The top-of-the-line Avenir trim adds perforated leather, heated front seats, and dual-zone climate control. Standard safety features include Lane Change Alert, Front Pedestrian Braking, and an HD Rear Vision camera. 2027 Chevrolet Bolt EV — Starting at $28,995 The Bolt EV is back, and it's a compelling option for drivers ready to go electric. With a GM-estimated 262 miles of range per charge and up to 56.3 cu. ft. of cargo space, it's both practical and efficient. Zero stops at the gas station, lower running costs, and a roomy interior make it a genuinely smart everyday vehicle. Find Your Next Vehicle at Eagleson Automotive Center Each of these vehicles offers real value — and the right one depends on how you drive, what you need, and what matters most to you. Whether you're shopping for a new model or a quality used vehicle, the team at Eagleson Automotive Center is happy to walk you through your options and help you find the best fit. Give us a call at (618) 393-2148 to get started.

Why GMC Dominates the 2026 Best Cars for Families Awards

Why GMC Dominates the 2026 Best Cars for Families Awards

Every parent knows that the right vehicle changes everything. Whether you are running weekly grocery errands, dropping the kids at soccer practice, or taking a cross-country road trip, your car acts as the mobile command center for your household. Finding a vehicle that perfectly balances space, safety, and comfort is crucial for smooth daily operations. The demands of modern family life require a vehicle equipped to handle everything from daily carpools to memorable summer vacations. U.S. News & World Report recently recognized GMC for delivering on these needs. They awarded the automaker top honors in their 2026 "Best Cars for Families" rankings, highlighting GMC’s dedication to innovation, convenience, and customer safety. Let us look at the award-winning lineup and see why GMC remains the premier choice for modern parents. The Winners: 2026 GMC Acadia and Yukon XL GMC took home two massive wins this year, with both models earning their titles for the first time. The 2026 GMC Acadia claimed the prestigious title of Best Three-Row Midsize SUV for Families. Designed with active families in mind, the Acadia offers exceptional versatility, flexible seating for up to seven passengers, and state-of-the-art safety features that give parents total peace of mind on the highway. Its generous cargo space allows you to securely stow sports gear, luggage, or groceries with ease—making it a true multitasker. Meanwhile, the 2026 GMC Yukon XL won Best Large SUV for Families. If you have a growing household that requires maximum cargo space and third-row legroom, the Yukon XL delivers effortlessly. The model’s spacious interior and advanced connectivity features keep everyone comfortable and entertained during long journeys. Loaded with convenience features—such as hands-free liftgate, wireless charging, and rear-seat entertainment options—the Yukon XL elevates every family trip, whether local or cross-country. A Capable Finalist: 2026 GMC Sierra 1500 SUVs are not the only vehicles keeping families moving forward. The 2026 GMC Sierra 1500 earned a hard-fought spot as a finalist for Best Full-Size Pickup Truck for Families. This impressive truck proves that you do not have to sacrifice comfort for rugged capability. It features a remarkably spacious cabin, accommodating a full crew with ease, and offers top-tier safety technology, including advanced driver-assist features and intuitive infotainment systems. The Sierra 1500’s powerful towing capability is ideal for family adventures—whether hauling a camper for a weekend getaway or a trailer for a move. Built for Safety, Reliability, and Comfort U.S. News evaluates vehicles based on criteria that matter most to parents: safety, reliability, space, and modern convenience. GMC stood out from the competition by offering industry-leading safety ratings, predictable long-term reliability, and thoughtful features such as configurable seating, climate control options, and ample storage. From premium front-row materials and intuitive controls for the driver to ample rear seating space and entertainment options for the kids, GMC designs every cabin to make every journey enjoyable, stress-free, and efficient. Test Drive a Winner at Eagleson Automotive Center Reading about these exceptional vehicles is only the first step—nothing compares to experiencing them firsthand. In southern Illinois, Eagleson Automotive Center stands ready to help you find the perfect GMC for your family's needs. As a trusted local dealership, Eagleson Automotive Center is committed to service excellence and understands the unique requirements of local families. Our experienced team offers personalized guidance, ensuring you find a vehicle that is both practical and luxurious. Are you ready to upgrade your family's driving experience? Contact Eagleson Automotive Center at (618) 393-2148 to schedule your test drive or to learn more about the 2026 GMC Acadia, Yukon XL, and Sierra 1500. With our knowledgeable staff and comprehensive selection of new and used vehicles, we are here to help you embark on your next journey with confidence, comfort, and quality that your family deserves.

The Next-Generation 2027 Chevrolet Silverado 1500 Has Arrived

The Next-Generation 2027 Chevrolet Silverado 1500 Has Arrived

Chevrolet just unveiled the next-generation 2027 Silverado 1500, calling it the most powerful and advanced Silverado ever built. With reimagined V8 power, a bolder exterior, and a completely modernized cabin, this full-size pickup raises the bar across the board. Here's what truck buyers can look forward to—and how Eagleson Automotive Center can help you get behind the wheel. Next-Generation V8 Powertrains: 5.7L and 6.6L The headline news is the engine lineup. The 2027 Silverado 1500 introduces available next-generation 5.7L and 6.6L V8 engines, giving it the most powerful naturally aspirated V8 in its class, according to Chevrolet. These engines were assembled at GM's Flint, Tonawanda, and St. Catharines propulsion plants, and validated through extensive towing and durability testing. Buyers still have four powertrain choices. Alongside the two V8s, Chevrolet offers an enhanced 2.7L TurboMax—now paired with a 10-speed transmission and delivering best-in-class standard torque—plus the segment-exclusive 3.0L Duramax Turbo-Diesel. An All-New Exterior Design The 2027 Silverado 1500 wears a stronger, more refined look. A bolder face, new LED headlights and taillights, more pronounced wheel-opening moldings, and updated rocker treatments give the truck serious presence. Standard dual exhaust on Custom trims and above adds a premium finishing touch. A Modern, Connected Interior Every 2027 Silverado 1500 features a modern digital cockpit. A 16.3-inch center display and a 12.2-inch driver information center come standard across the lineup. Step up to ZR2 or High Country and you'll find a standard 11.5-inch front passenger screen, a head-up display, and a rear camera mirror—more than 60 inches of combined digital displays. Super Cruise driver-assistance technology is available with segment-exclusive trailering, bringing hands-free driving to towing. A Seven-Trim Lineup Built Around Choice The 2027 Silverado 1500 expands to seven trims, so you can match the truck to your needs: Work Truck – Built for fleet durability and uptime Custom – Expressive style with dual exhaust and 20-inch wheels Custom Trail Boss – An entry point to off-road style with a 2-inch lift and 34-inch tires Silverado – The new core trim (formerly LT), with a standard Z71 package on 4WD models Trail Boss – 34-inch MT tires, a 2-inch factory lift, and a dedicated off-road hood ZR2 – The off-road flagship with 35-inch tires, front and rear e-lockers, and Multimatic DSSV dampers High Country – The most premium Silverado, featuring a brand-first panoramic sunroof and real wood décor See the 2027 Silverado 1500 at Eagleson Automotive Center The next-generation 2027 Chevrolet Silverado 1500 brings more power, more technology, and more choice than ever before. To learn more or be among the first to experience it, contact the team at Eagleson Automotive Center at 618-393-2148. Our knowledgeable staff is ready to answer your questions and help you find the Silverado or new GM invenotry and used vehicles that fits your work, your weekends, and your life.